Friday, January 11, 2008

Battery issues

The advertised battery life on most models is different from the real-world achievable life. For example, the fifth generation 30 GB iPod is advertised as having up to 14 hours of music playback. An MP3.com report stated that this was virtually unachievable under real-life usage conditions, with a writer for MP3.com getting on average less than 8 hours from his or her iPod.[30] In 2003, class action lawsuits were brought against Apple complaining that the battery charges lasted for shorter lengths of time than stated and that the battery degraded over time.[31] The lawsuits were settled by offering individuals either US$50 store credit or a free battery replacement.[32]
iPod batteries are not designed to be removed or replaced by the user, although some users have been able to open the case themselves, usually following instructions from third-party vendors of iPod replacement batteries. Compounding the problem, Apple initially would not replace worn-out batteries. The official policy was that the customer should buy a refurbished replacement iPod, at a cost almost equivalent to a brand new one. All lithium-ion batteries eventually lose capacity during their lifetime[33] (guidelines are available for prolonging life-span) and this situation led to a small market for third-party battery replacement kits.
Apple announced a battery replacement program on November 14, 2003, a week before[34] a high publicity stunt and website by the Neistat Brothers.[35] The initial cost was US$99,[36] and it was lowered to US$59 in 2005. One week later, Apple offered an extended iPod warranty for US$59.[37] For the iPod nano, soldering tools are needed because the battery is soldered onto the main board. Fifth generation iPods have their battery attached to the backplate with adhesive.[38][39]

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